SHIPPING POLICY – HINDUSTAN ART
Orders placed before 3pm are usually shipped within 24 hours.
Orders placed after 3pm will be shipped within 72 hours.
Please allow upto 15 working days for delivery. The tracking information for your order will be provided once your order has been shipped.
RETURN POLICY – HINDUSTAN ART
No refunds will be provided for orders placed. Exchanges will be accepted only in the case of manufacturing defect or dispatch of incorrect item.
Your exchange request should be sent by email to sales@hindustanart.com within 7 days of order placement. All exchange request placed after 7 days of order placement will not be honoured.
The product should then be couriered back to Hindustan Art within 7 days of placing the order.
Your product must be in its original unused condition in the original packaging with the bills and tags intact to be exchanged.
Items to be exchanged are to be returned to us within 7 days of the date of receipt of goods by customer.
Please email sales@hindustanart.com to request an exchange and we will acknowledge your exchange.
Mail your returned item along with the original packaging material to:
Pratyangira International Trading And Consultancy Pvt Ltd
Kuinta Bhawan
Arunodaya Nagar
Cuttack ODISHA, India
mob +917906966029
You can choose an alternate product of the same, lower or higher value for the product accepted by us as exchange.
In case the value of the alternate product is higher you will have to pay the difference. If the value is lower, we will issue you a credit note for the balance value.
In case you are unable to find an alternate product immediately, we’ll send you a credit note for the value of the item(s) that you exchange. This credit note can be utilized against a future purchase later. This Credit Note will be valid for a period of 30 days from the date of issue.
Hindustan Art does not allow cancellation of orders. The customer is eligible to exchange the product as per our exchange policy.
The buyer will be responsible for any applicable customs and duties for both the returned shipment and the items we ship in exchange.